Lombardy Hotel

Check in was very quick and easy. Staff were very helpful with any queries, before, during and after stay and even extended our check out when our flight was delayed. They happily stored our luggage on our last day too. Housekeeping always kept our bedding and towels refreshed and were respectful of our privacy and possessions. Continental breakfast is included for all customers, which wasn't mentioned in the listing, so that was a nice surprise. It included plenty of options, with cereals, pastries and awesome bagels. We booked a suite with a balcony on the 15th floor. It was well laid out, very spacious and actually had 2 balconies - 1 covered and 1 not, which was fabulous. The location was great for us and given how busy the streets are, the rooms were incredibly well soundproofed. No noise from rooms above or below, either. A 15th floor suite with a balcony (or 2) is an expensive option, so it's worth considering what you want from it. Aside from the space, I really wanted access to fresh air and the surrounding skyscrapers and street views (partial views of the junctions at Lexington and Park Avenues and a Spider-man view of E56th Street below) were ideal for me, as I'm fascinated by the rooftops of lower buildings and the architecture surrounding us. So, the view doesn't extend for miles (barring east along 56th) and some people may not be keen on facing office buildings (including a dental practice). You do have privacy if you're sitting down on the basic patio furniture provided. Not a criticism in any way, but hopefully useful info. Thanks to some outrageously good September weather, we were treated to beautiful starlit skies, and it was great to sit outside the room and watch the moon make its way across the sky. Inside, the huge lounge was extremely comfortable, the kitchen stocked with hob, fridge, microwave etc and the bedroom came with a huge comfortable bed and plenty of storage (including a safe).

the size of the room

first impression wasn’t good because front desk checked us in to a room obviously inferior to the one we booked with bookings. went downstairs to front desk and this was corrected immediately. after this small hiccup our stay at Lombardy turned into paradise. there were little problems thaeach time the staff snd maintenance resolved things literally in minutes. for example, we encountered the shower head spewing water everywhere. fixed within minutes—although water pressure from this particular head remained weak. toaster oven switch broke—entire oven replaced in minutes. wonderful bath towels. king bed with bed stands and lights on either side. big closet and plenty of drawer space. kitchenette super with everything you need and well appointed. two flat tvs. four big windows with blackout curtains. excellent location only 50 yards or so from park avenue. i would come back here in a blink. and everyone else should too!

Great location, we had a lovely two bedroom apartment which suited us very well. Housekeeping was excellent, although unfortunately one day they picked up my daughter's retainer and we never got it back. Very modern apartment and we had a washer/dryer which was a huge bonus as we were staying for 8 nights.

The location is great. The staff were very helpful.